Secure login with OTP or SSO

LoonaLabs supports secure login using either a One-Time Password (OTP) or Single Sign-On (SSO). This guide walks you through both login methods step by step.

Method 1: Log in with Email and OTP

Step 1: Enter Your Credentials

1. Navigate to the LoonaLabs login page.

2. Enter your registered Email Address in the designated field.

3. Enter your Password.

2. Click Next.

Step 2: One-Time Password (OTP) Verification

1. Open the email with the subject line: “Your LoonaLabs login code is here”

 

2. Copy the 4-digit code from the email.

2. Return to the LoonaLabs login screen.

3. Enter the code into the verification field.

Step 3: Resend the code (if needed)

1. On the OTP verification screen, click the “Resend Code” link or button.

2. A new OTP will be generated and sent to your email address.

3. Use the most recent code to verify.

4. Once you enter the correct code, click Verify.

After verifying your OTP, you’ll be securely logged in and redirected to your dashboard. You will also receive the below email notification confirming authentication.

Method 2: Logging In with Single Sign-On (SSO)

1. Navigate to the LoonaLabs login page.

2. Click on the "Login with Google" or "Login with Microsoft" button.

3. You’ll be redirected to your provider’s login screen.

2. Enter your credentials for that provider.

3. Confirm any permissions requested by the SSO provider to link with LoonaLabs.
Toggle Google Sign In





Toggle Microsoft Sign In

Troubleshooting Tips:

• If you don't receive an OTP, check your spam or junk mail folder.

• Ensure your internet connection is stable.

• If you repeatedly have trouble logging in, please contact your Account Administrator or the LoonaLabs support team for assistance.