Secure login with OTP or SSO
Secure login with OTP or SSO
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Method 1: Log in with Email and OTP
This method uses your email and password, followed by a one-time code sent to your inbox.
Step 1: Enter Your Credentials
- Navigate to the LoonaLabs login page.
- Enter your registered Email Address in the designated field.
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- Enter your Password.
- Click Next.
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Step 2: One-Time Password (OTP) Verification
After entering your email and password, a One-Time Password (OTP) will be sent to your registered email address. This code is unique for each login attempt and adds a crucial security layer.
- Open the email with the subject line: “Your LoonaLabs login code is here”
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- Copy the 4-digit code from the email.
- Return to the LoonaLabs login screen.
- Enter the code into the verification field.
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Step 3: Resend the code (if needed)
If you don't receive the OTP within 30 seconds, or if the code expires, you can easily request a new one:
- On the OTP verification screen, click the “Resend Code” link or button.
- A new OTP will be generated and sent to your email address.
- Use the most recent code to verify.
- Once you enter the correct code, click Verify.
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Method 2: Logging In with Single Sign-On (SSO)
If your organisation uses SSO (e.g. Google or Microsoft), follow these steps:
- Navigate to the LoonaLabs login page.
- Click on the "Login with Google" or "Login with Microsoft" button.
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- You’ll be redirected to your provider’s login screen.
- Enter your credentials for that provider.
- Confirm any permissions requested by the SSO provider to link with LoonaLabs.
After completing SSO authentication, you’ll be logged into LoonaLabs automatically. A confirmation email will also be sent.
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We recommend using SSO where possible and keeping your registered email address up to date for security and recovery purposes.
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